Our Services

Who and what is Ulu Nui?

Ulu Nui is a Hawaiian phrase that translates to Abundant Growth.

Ulu Nui “the company” is a:
Full Service Marketing Agency

Ulu Nui is a Service Brand Name offered by Sun USA, LLC

Sun USA’s portfolio includes HVAC, Solar & Electrical Contractors.
These contractors have the most impact on Home Efficiency as
well as Commercial Building Efficiency.
It’s a Bright New Day with Sun USA!

Why Use Ulu Nui Services?

Ulu Nui is an elite marketing agency brand with offices in USA & the Philippines.

We asked clients why they initially chose us, we were told:

They were referred to us
They liked our branding & messaging
Flat rate pricing is more affordable
“marketing department in a box” (easy)
The consultative approach vs. selling
Because Ulu Nui offers a flat rate service, there is no selling or upselling.

Our service model is scalable. We have clients that only use us for certain things, and other clients who simply give us goals and a budget then we take it from there.

Where is the flashy pizzazz?

You’d figure a marketing brand would be dazzling visitors by demonstrating all of their super cool abilities, right?

Turns out, that’s not what most consumers respond to, in fact it’s the opposite.

Keep it simple, get right to the point, prove yourself to be legitimate, differentiate yourself from competitors, offer as much useful information as you can.

Most consumers are just looking for useful information! That is the main reason why they visited your website.

Who owns the art, content, Assets, etc.?

YOU DO. Anything we do for you or your business is done on behalf of you or your business, no exceptions. This includes all accounts such as hosting or Google accounts, domain names, art, content, everything.

If you decide to make a change and go to a different vendor, you will receive our full support during the transition process. We will work with you or with the new vendor directly if you request.

If we represented you as an Ad Agency, for example with things like TV or Radio, the media outlet may have policy on ownership of assets which Ulu Nui has no control over . As an example, if you had a commercial professionally done for TV, created by a specific network, and you want to take that commercial and use it on a competing network, you will need to gain permission from the media outlet or network, not us.

How do you Bill or Invoice Clients?

For our monthly recurring clients, Ulu Nui is NON contractual.

All billing is done via a simple email, which includes an online payment link.
You have the option to store your payment information if you choose, but that is not required.

Services are month-to-month, you may terminate payment at any time without notice, although we would appreciate a heads up.

Monthly recurring invoices are for the previous months services. The first invoice, for new clients, is referred to as the retainer invoice, this covers our learning, strategy & planning phase.

For monthly recurring clients, performance and delivery of services are based on Web Hosting uptime, and if you are using Google Ads or Google Workspace, then performance would include the Google Ad delivery and Google Workspace functionality.

Graphic design, web design or other works of art or content may be provided, but are not evaluated as part of performance because art or content may constantly change or update based upon request, as such we base our charges on the web hosting and delivery of Google services, which can be demonstrated as a constant.

For our non-monthly recurring clients, Ulu Nui remains NON contractual. Services are provided on an agreed rate, in some cases hourly and in some cases project or progress based billing.

In all cases, Ulu Nui bills for services rendered, meaning the work was already performed. We do not offer refunds because our services incur direct costs for things like hosting, or labor required for other services.